The operator behind the owner.
The role that keeps operations moving when you're the bottleneck — a thinking partner who also makes things happen. I hold the systems, spot what's breaking before it breaks, and take the operational weight off your plate. Monthly, fractional, and scaled to where your business actually is.
Not a consultant. Not a hire. Something in between.
A full Chief of Staff is a senior salary most small businesses can't justify. A consultant hands you a deck and leaves. This is the middle path — someone who knows your operations well enough to run alongside you, month to month, without the cost or commitment of a full-time executive.
I hold the whole picture
Your systems, your workflows, the things that only live in your head — I carry them, so you're not the single point of failure.
I see it before it breaks
The value of an operator isn't fixing fires. It's noticing the smoke — the process that's about to buckle as you grow — and handling it quietly first.
I make things happen
Not just advice. I move the work forward between our sessions, so momentum doesn't depend on you having a free afternoon.
You stay on your work
The point is subtraction. I take the operational load so you can stay on the handful of things only you can do.
Three tiers. Pick the weight you need.
These aren't a menu of separate products — they're depths of the same relationship. Most people start light and move deeper as trust builds.
Maintain
Your systems stay healthy and I'm on hand. Light monthly support, small iterations, no fires. For when the build is done and you just want it to keep working — with someone who already knows how it's wired.
Improve
We actively make the business run better. Regular working sessions, new workflows layered in, ongoing optimisation. A steady thinking partner — not a call-when-broken vendor.
Operate
I run a slice of your operations with you. The deepest tier — for founders who need a right hand carrying real operational load, so they can stay on the work only they can do.
Not sure which fits? That's the fit call. I'll only ever suggest the tier that actually earns its keep for you.
For founders who've become the bottleneck.
Owners running on themselves
The business works because you hold it together, and that's exactly the problem.
Post-build clients
We automated the drain; now you want someone keeping the whole operation compounding.
Growing small teams
Under 30 people, no operations lead, and the seams are starting to show.
Solo operators scaling up
More clients, more moving parts, and no one but you watching the machine.
Common signals you're a fit: everything routes through you · you're the only one who knows how things actually work · good ideas stall because there's no one to run them · you're doing operations at 11pm instead of the work you're actually good at.
A simple way in.
Fit call
We talk through where your operations stand and where the weight is. If a retainer makes sense, we scope the right tier. If it doesn't, you leave with a clearer map either way.
Onboarding
I get inside your systems, tools, and the things only you currently hold — so I can actually carry them, not just talk about them.
The monthly rhythm
Regular sessions plus work moving between them. You always know what I'm holding, what's improving, and what's next.
Monthly, fractional, priced to the tier.
Unlike a build, this isn't a one-off — it's an ongoing relationship, priced monthly and scaled to the weight you need. Maintain sits light; Operate carries real load. Every tier is a fixed monthly fee agreed upfront — no hourly surprises, cancel with reasonable notice.
→ Existing build clients transition in at preferential terms
The automation was the start.
This is how it keeps compounding. The difference between owning a system and having someone who makes it keep earning — who notices when it needs to flex, layers in the next thing, and keeps you out of the operational weeds as you grow.
Book a fit callBook a 30-minute fit call. No cost, no pressure.
We talk about your operations, where the weight is landing, and whether an ongoing partnership would meaningfully lift it. If it's a fit, we scope it. If not, you leave with a clearer picture — and that's value either way.
Pick a time on CalendlyPrefer to message first? Reach me on WhatsApp →
Referred by someone you trust? Mention their name when you reach out.